Terms of service
Welcome to Skin Candy Naturals! By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before making any purchases or using our website. If you do not agree to these terms, please refrain from using our site.
1. Account Registration
To make a purchase, you may be required to create an account with us. You agree to provide accurate, current, and complete information during the registration process and update your details as needed. You are responsible for maintaining the confidentiality of your account and password and for all activities under your account.
2. Product Information
We make every effort to display accurate product descriptions and images. However, we do not guarantee the accuracy, completeness, or reliability of product information, including pricing, availability, and descriptions. Prices are subject to change without notice.
3. Ordering & Payment
By placing an order on our website, you agree to provide accurate and complete information for the transaction. All payments are processed securely, and you will receive an order confirmation email once the transaction is complete. We accept various payment methods, which are listed at checkout.
4. Shipping & Delivery
Orders are processed within 2-3 business days. Shipping costs and delivery times are determined at checkout. Skin Candy Naturals is not responsible for delays caused by third-party carriers or customs. Please refer to our Shipping Policy for more details.
5. Cancellations & Order Modifications
You may request order changes or cancellations prior to shipment. Once your order has been processed or shipped, we are unable to modify or cancel it. Please review your order carefully before completing the purchase.
6. Returns & Exchanges
Due to the hygienic nature of our products, we do not accept returns or exchanges. Please refer to our Return Policy for further details. If you experience any issues with your order, please contact us at skincandynaturals@gmail.com, and we will do our best to assist you.
7. Lost or Damaged Packages
We are not responsible for packages that are lost or stolen once they are marked as delivered. If you receive a damaged or defective product, please contact us immediately with photos of the item and packaging, and we will work with you to resolve the issue. For more information, please refer to our Shipping Policy.
8. Privacy Policy
We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy to understand how we collect, use, and protect your data.
9. Prohibited Activities
You agree not to engage in any unlawful or prohibited activities, including but not limited to hacking, spamming, or attempting to disrupt the website or its services.
10. Modifications to Terms of Service
Skin Candy Naturals reserves the right to update or modify these Terms of Service at any time without notice. Any changes will be posted on this page, and your continued use of the website after such changes signifies your acceptance of the revised terms.
11. Limitation of Liability
Skin Candy Naturals is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. We are not responsible for any loss or damage caused by third-party carriers or other circumstances beyond our control.
12. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the state in which Skin Candy Naturals is registered. Any disputes will be resolved under the exclusive jurisdiction of the courts located in that state.
13. Contact Information
If you have any questions or concerns about our Terms of Service, please contact us at skincandynaturals@gmail.com. We're here to help!
Thank you for choosing Skin Candy Naturals! We hope you enjoy your experience with us.